ARE THERE AVAILABLE LIFE JACKETS ON BOARD?
Yes, there is a type 1 PFD for every passenger. Along with all the coast guard requirements for the vessel including a first aid kit.
ARE THERE AVAILABLE LIFE JACKETS ON BOARD?
Yes, there is a type 1 PFD for every passenger. Along with all the coast guard requirements for the vessel including a first aid kit.
CAN MORE THAN 6 PEOPLE CRUISE AT THE SAME TIME?
The US Coast Guard regulations for our tiki boats is 6 people plus crew.... this includes children... NO EXCEPTIONS! For larger groups, you may rent additional tikis and cruise together. We are NOT permitted to tether together while cruising, however if anchored on a swim stop we may tether together for larger groups (over 6 persons).
The US Coast Guard regulations for our tiki boats is 6 people plus crew.... this includes children... NO EXCEPTIONS! For larger groups, you may rent additional tikis and cruise together. We are NOT permitted to tether together while cruising, however if anchored on a swim stop we may tether together for larger groups (over 6 persons).
DROP OFF AND PICK UP LOCATIONS?
The city of Key West and Key West Bight does NOT permit us to drop off or pick up guests anywhere except from our dock spaces at Mellow Ventures and Hurricane Hole. Please plan accordingly!
The city of Key West and Key West Bight does NOT permit us to drop off or pick up guests anywhere except from our dock spaces at Mellow Ventures and Hurricane Hole. Please plan accordingly!
ARE CRUISE ROUTES SUBJECT TO CHANGE?
Yes, all routes are subject to change due to weather or current conditions, docking, USCG restrictions or captains' discretion.
Yes, all routes are subject to change due to weather or current conditions, docking, USCG restrictions or captains' discretion.
ARE CHILDREN ALLOWED?
YES children are allowed. We don’t want them to miss out cruisin on the tiki boat. Children under the age of 12 are required to wear a life jacket which we have on board or you can bring your own (recommended). Please let us know if you plan to bring children so that we can make the appropriate accommodations for life jackets. USCG only allows 6 passengers per boat... children are considered a person regardless of their age. This rule is not negotiable, sorry! We also recommend when bringing children on board to reserve a private charter... if small children become fussy it may ruin other passenger's experience.
YES children are allowed. We don’t want them to miss out cruisin on the tiki boat. Children under the age of 12 are required to wear a life jacket which we have on board or you can bring your own (recommended). Please let us know if you plan to bring children so that we can make the appropriate accommodations for life jackets. USCG only allows 6 passengers per boat... children are considered a person regardless of their age. This rule is not negotiable, sorry! We also recommend when bringing children on board to reserve a private charter... if small children become fussy it may ruin other passenger's experience.
GROUP RESERVATIONS?
Since 6 persons are the maximum number of guests permitted per tiki… If you are splitting your group it is recommended that you make reservations together under 1 name so that we know you are together! Payments can be split if you call to make the reservations. The online booking system might separate your party if you book your party separately in order to fill the tikis to their maximum capacity of 6 guests each.
Since 6 persons are the maximum number of guests permitted per tiki… If you are splitting your group it is recommended that you make reservations together under 1 name so that we know you are together! Payments can be split if you call to make the reservations. The online booking system might separate your party if you book your party separately in order to fill the tikis to their maximum capacity of 6 guests each.
HOW FAST DOES THE TIKI BOAT GO?
The tiki boat has a cruising speed at around 4 to 6 mph.
The tiki boat has a cruising speed at around 4 to 6 mph.
WHO IS MY CAPTAIN?
All our Captains have been vetted and trained thru the U.S Coast Guard requirements.
All captains have been chosen based on their experience with boating and knowledge of the area. Check out "Our Crew" page for Bios about our crew.
All our Captains have been vetted and trained thru the U.S Coast Guard requirements.
All captains have been chosen based on their experience with boating and knowledge of the area. Check out "Our Crew" page for Bios about our crew.
WHAT ARE YOUR CANCELLATION AND INCLEMENT WEATHER POLICIES?
Bookings are non-refundable. We reserve the right to cancel any tour at any time due to weather, safety, mechanical or behavioral issues. If your tour is canceled, you will be given a rain check to re-book at another time (this excludes behavioral, along with alcohol related cancellations - these circumstances will never be rescheduled or refunded). For weather related issues, we may "wait out" a brief shower, reschedule for another day during your stay, or refund if unable to reschedule. "NO SHOWS" will NEVER be refunded or rescheduled!
Bookings are non-refundable. We reserve the right to cancel any tour at any time due to weather, safety, mechanical or behavioral issues. If your tour is canceled, you will be given a rain check to re-book at another time (this excludes behavioral, along with alcohol related cancellations - these circumstances will never be rescheduled or refunded). For weather related issues, we may "wait out" a brief shower, reschedule for another day during your stay, or refund if unable to reschedule. "NO SHOWS" will NEVER be refunded or rescheduled!
DO YOUR BOATS OPERATE IN THE RAIN?
We do operate in the rain as the tiki boats have a roof. However, the captain can decide at anytime to cancel due to conditions (typically high winds or thunder storms). We operate under USCG's rules. The USCG does not advise going out if wind speeds exceed 20 knots. If you are unable to reschedule and still want to go on one of our cruises, the captains may under certain conditions can go out to cruise in calmer water which is protected by islands or mangroves.
We do operate in the rain as the tiki boats have a roof. However, the captain can decide at anytime to cancel due to conditions (typically high winds or thunder storms). We operate under USCG's rules. The USCG does not advise going out if wind speeds exceed 20 knots. If you are unable to reschedule and still want to go on one of our cruises, the captains may under certain conditions can go out to cruise in calmer water which is protected by islands or mangroves.
SHOULD I TIP MY CAPTAIN?
Our Captains do work for tips, so gratuity is greatly appreciated. We suggest a 20% gratuity (on the regular price if using discount) for our captains... they are very experienced, knowledgeable, and work hard to ensure your safety and to provide an amazing tiki experience for our guests!
Our Captains do work for tips, so gratuity is greatly appreciated. We suggest a 20% gratuity (on the regular price if using discount) for our captains... they are very experienced, knowledgeable, and work hard to ensure your safety and to provide an amazing tiki experience for our guests!
HOW LONG IS THE TOUR?
90 Minutes to 180 Minutes depending on the tour chosen.
90 Minutes to 180 Minutes depending on the tour chosen.
WHAT CAN THE TIKI BOAT BE USED FOR?
Besides relaxing with a cold drink we can pretty much book anything you can imagine. From bachelorette and bachelor party’s, corporate meetings, birthday party’s, weddings... you name it and we will try to make it work. Give us a call for special requests or large group (over 6 persons) reservations. 1-833-TIKISKW (845-4759)
Besides relaxing with a cold drink we can pretty much book anything you can imagine. From bachelorette and bachelor party’s, corporate meetings, birthday party’s, weddings... you name it and we will try to make it work. Give us a call for special requests or large group (over 6 persons) reservations. 1-833-TIKISKW (845-4759)
CAN I PLAY MY OWN MUSIC ON BOARD?
Yes, we do have bluetooth-capable JBL 4 speaker systems that can sync to your phone and choice of music.
Yes, we do have bluetooth-capable JBL 4 speaker systems that can sync to your phone and choice of music.
DO YOU PROVIDE FOOD AND DRINK?
We do provide coolers with ice, cups, bottled water and sodas. We do not serve any food or other drinks, however you may bring any snacks, food, or alcoholic beverages or you can also purchase your food and drinks from the Mellow Café', Hurricane Hole or bring them from elsewhere to bring aboard.
We do provide coolers with ice, cups, bottled water and sodas. We do not serve any food or other drinks, however you may bring any snacks, food, or alcoholic beverages or you can also purchase your food and drinks from the Mellow Café', Hurricane Hole or bring them from elsewhere to bring aboard.
WHAT ABOUT RESTROOMS?
Our tikis are NOT equipped with restrooms. We strongly encourage you to use the restroom before leaving the dock. So please do NOT drink more than you are able to "hold" while on your tour!
Our tikis are NOT equipped with restrooms. We strongly encourage you to use the restroom before leaving the dock. So please do NOT drink more than you are able to "hold" while on your tour!
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